MARICEL DELA CRUZ
Personal Support Worker (PSW)
Mississauga, ON | (905) 555-0136 | maricel.delacruz@example.com | Ontario G driver's licence, own car
Profile
Caring and reliable personal support worker with 5+ years in Ontario long-term care and home care, and 8 years of caregiving in Hong Kong before that. Trained as a nurse in the Philippines. Experienced with residents living with dementia, palliative care and safe transfers with mechanical lifts.
Work Experience
Home Support Worker Bayshore Home Care Solutions, Mississauga / Brampton, ON (Part-time)- Visit 5–7 clients a day in Mississauga and Brampton for personal care, meal preparation, medication reminders and light housekeeping
- Follow each client's care plan and record visits in the AlayaCare mobile app
- Report falls, skin changes and missed medications to the care coordinator the same day
| Jan 2022 – Present |
Personal Support Worker Cedarbrook Long-Term Care Home, Mississauga, ON (Part-time)- Provide bathing, dressing, toileting and feeding for 10–12 residents per shift on a secure dementia unit
- Transfer residents safely with mechanical and sit-to-stand lifts and reposition them every 2 hours to prevent pressure injuries
- Document care, food and fluid intake and responsive behaviours in PointClickCare and report changes to the RPN
- Support residents and families during end-of-life and palliative care
| Sept 2021 – Present |
Career break – family caregiving
- Full-time care at home for a family member recovering from a stroke
| Mar 2020 – Aug 2021 |
Personal Support Worker Extendicare, Mississauga, ON (Full-time)- Assisted 14 residents per day shift with activities of daily living, mobility and nutrition
- Completed IPAC and hand hygiene training and followed outbreak protocols
| Sept 2019 – Feb 2020 |
Live-in Caregiver Private household, Hong Kong- Cared for an elderly couple living with Parkinson's disease and diabetes: medications, blood glucose checks, exercises and meals
- Accompanied them to medical appointments and managed the household
| Mar 2009 – June 2017 |
Education
Personal Support Worker Certificate Sheridan College, Mississauga, ON- Clinical placements in long-term care and community care
| Sept 2018 – June 2019 |
Bachelor of Science in Nursing Saint Louis University, Baguio City, Philippines | 2004 – 2008 |
Skills
Personal care and ADLs, Dementia care, Palliative care, Safe lifts and transfers, Infection prevention and control, Care documentation, Meal preparation
Languages
English (Fluent) · Filipino (Tagalog) (Native) · Cantonese (Basic)
Certifications
- Standard First Aid & CPR Level C — Canadian Red Cross, 2025
- WHMIS — 2025
- Food Handler Certificate — 2024
- Gentle Persuasive Approaches (GPA) in Dementia Care — Advanced Gerontological Education, 2023